Shipping Information
Shipping Information
Estimated Delivery Time:
We aim to process and deliver all orders within 2-5 working days across the US. We do not assure deliveries on public holidays.
Order Tracking:
Once your order has been shipped, we will update you with the tracking details via email or SMS.
Delivery Charges & Coverage:
- Free delivery on all orders within the US.
- We currently deliver to all Emirates across the US.
Out of Stock Items:
All orders are subject to availability. If an item is out of stock, we will notify you via email or phone.
Special Instructions:
You can add any special delivery instructions in the notes section at checkout.
Damaged or Missing Items:
If your order arrives damaged or is missing an item, please contact us immediately at info@emperperfumes.com so we can resolve the issue as soon as possible.
Happy Shopping with Emper Perfumes!
Return Policies
Return Policies
At Emper Perfumes, we prioritize hygiene and quality. Therefore, we
do not accept returns of opened perfume boxes under any circumstances.
If your perfume box is unopened and in its original sealed packaging, you may visit our Factory Outlet to exchange it within 7 days of purchase. Please ensure:
- The box is not opened.
- The packaging is intact and well-sealed.
- You bring the original receipt or proof of purchase.
Damages & Issues
If your order arrives damaged, defective, or incorrect, kindly contact us immediately at marketing@emperperfumes.com so we can review the issue and assist you.
Non-Returnable Items
- Opened or used perfume boxes
- Sale items or gift cards
For any inquiries regarding exchanges, reach out to us at marketing@emperperfumes.com.
Zephyr Escape
Out of stock
Zephyr Escape lifts you into a golden breeze of citrus and spice, softened by sweet caramel and tonka. Grounded in vetiver and cedar, it’s freedom in a bottle.
- Head: Cherry Liqueur, Sweet Cherry, Spicy Myrrh/Incense
- Heart: Leather, Amber, Somali Myrrh, Warm Balsamic Accord
- Base: Vanilla Absolute, Tonka Bean, Leather, Amber, Soft Woods
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Discover more in our FAQ
What is Emper Perfumes?
What is Emper Perfumes?
We are a Dubai-based luxury fragrance house crafting premium perfumes for men, women, and unisex wear. Our collections include Emper, Le Chameau, Al Fares, and Privé—admired in over 120 countries.
Where are your perfumes made?
Where are your perfumes made?
All our fragrances are proudly manufactured in the UAE using the finest ingredients and advanced French perfumery techniques.
What is your return policy?
What is your return policy?
We accept returns within 7 days of purchase for unopened items in original packaging. Opened perfumes cannot be returned due to hygiene regulations.